Eastern Asset Solutions LLC or EAS is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
Eastern Asset Solutions, LLC or EAS is a third-party collection agency based in Florida. NAM has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including harassment and attempting to collect debts not owed. If you have been contacted by Eastern Asset Solutions, make sure you understand your rights before responding.
- Who is Eastern Asset Solutions?
- Is Eastern Asset Solutions a Scam?
- Eastern Asset Solutions Complaints?
- Can Eastern Asset Solutions Sue Me or Garnish My Wages?
- Eastern Asset Solutions Lawsuits
- Eastern Asset Solutions Calling?
- How Do I Stop Eastern Asset Solutions Debt Collection Harassment?
- How Can I Delete Eastern Asset Solutions from My Credit Report?
According to the Better Business Bureau (BBB), Eastern Asset Solutions, LLC was founded and incorporated in 2013. The BBB established a profile page for EAS in 2014. EAS is listed as a billing service.
According to its website, Eastern Asset Solutions “is a full service, nationally licensed accounts receivable management firm.” EAS employs a responsible and experienced staff of specialists “ready to help clients… get back on track.” EAS’s “professional team of experienced agents will be there to walk …clients through the process of resolution…with veteran agents who will be sure to not only serve …clients, but do it responsibly with no stones left unturned.”
Aside from these general descriptions, the Eastern Asset Solutions website does not provide any information about its business practices or the industries or businesses from which it draws clients. There is also no information about its compliance policies and no links or references to consumer protection resources, laws, or enforcement agencies.
The BBB has closed 6 complaints against Eastern Asset Solutions in the preceding 3 years, 2 of them in the past 12 months. All of the complaints allege problems with billing and collections. The Consumer Financial Protection Bureau (CFPB) has not posted any complaint data about EAS, and Justia does not list any cases of civil litigation involving Eastern Asset Solutions.
Eastern Asset Solutions Contact Information
Eastern Asset Solutions, LLC
4241 Baymeadows Rd.
Jacksonville, FL 32217
Telephone: (904) 688-1459
It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely Eastern Asset Solutions would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Absolutely. Here are some Sample Cases against Eastern Asset Solutions
Complaints against Eastern Asset Solutions cite problems resulting from rude and aggressive conduct by EAS representatives. In June 2017, a complainant indicated that a call from an EAS representative began with confusion. Allegedly, the Eastern Asset Solutions representative “was very rude from the beginning…and started threatening…him about…his unpaid loan.” The complainant allegedly “couldn’t get a single word in for the first 10 minutes.” The complainant allegedly “attempted to explain… that he wanted to pay off his loan.” However, because he had lost his job, he indicated that he “would be able to make a payment within 1 week if the representative allowed him the time to set up a payment for that day.” The representative allegedly “continued to tell him he couldn’t do that because it would be well over 30 days and he would be charged with fraud.” The complainant expressed his frustration with the EAS representative, whose “tone was rude and… made it very clear he only cared about what he wanted to say.” Regardless, the complainant repeated 3 times “that he would be able to make a payment” within a week, but the representative allegedly “kept saying things that… he had never said, trying to make him sound like he didn’t want to pay at all.” The representative was allegedly “so quick to make… judgments…over the phone…that when he finally decided to listen to what …the complainant was trying to tell him, he apologized because he had…‘misunderstood’ what day” the complainant had proposed for payment, “even though…he had clearly said the day 3 times.” Although the complainant acknowledged that he had defaulted on repayment, he indicated that the representative’s rude and hostile conduct indicated that Eastern Asset Solutions representatives “need to be trained on how to deal with people without being so…rude.” The complainant concluded by stating that he “really doesn’t ever want this company to call him again.” Although he had “hit a rough bump in the road… the agent that called…showed no human emotion at all,” and that a recording of the call should be posted to prevent the “company from trying to cover up their wrong doing.”
In response, Eastern Asset Solutions indicated that EAS representatives had apparently worked with the complainant to “solidify his payment arrangement,” but also indicated that they “did not see any notes in their system that indicated that he was upset with the company.” They also indicated that “management was not made aware of any concerns, … but that they will continue to monitor calls to be sure that their customers are receiving the utmost care and respect.”
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are receiving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
We can make them STOP!
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call ? 844-685-9200 NOW.
What Our Clients are Saying
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”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”
“I would recommend your company to anyone. You have the debt collectors off my back, and I will finally see the light at the end of the tunnel. Throughout the entire procedure your employees were courteous and professional. I was blown away by their efficacy also.
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