In Marlene Doblado Gill v. Fanatics and Travelers Insurance an unrepresented Claimant faxed a OTC request on the Wednesday before the Thanksgiving holidays. The JCC determined that the adjuster had timely selected and authorized a new physician within five days of the request. However, notification of the new provider was not mailed to claimant until two days later. As such, the response was untimely under the statute and claimant was entitled to select her OTC physician. Petition GRANTED.